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Emsisoft Malware-Info
Name: Adware.Win32.Remote Helpdesk
Risklevel: Low Risk
Company: gidsoftware.com - http://www.gidsoftware.com/
Description:
Remote Helpdesk is a remote control that allows administrators to manage and control PCs or networks from a remote location. It can be used to control any PC on the network and to harm users on the same network.
Removal instructions for Adware Remote Helpdesk:
To delete this malware infection, buy Emsisoft Anti-Malware.
Guaranteed removal of Adware Remote Helpdesk.
Run a full scan on all drives and move all detected items to the quarantine.
More details about this danger:
Characteristics:
- It can be used to control any PC on the network.
- It can be used to harm users on the same network.
- It is used to steal information from the remote computer.
Installation: Installed through EXE
Process: remhelpc.exe
Screenshots:
Used folders:
- C:\Documents and Settings\All Users\Start Menu\Programs\Remote Helpdesk
- C:\Documents and Settings\[USER]\Application Data\RemoteHelpdesk
- C:\Remote Helpdesk
Used files:
- C:\Remote Helpdesk\uninstalldata.exe
[33792 Bytes] Application - C:\WINDOWS\Remote Helpdesk Uninstaller.exe
[150423 Bytes] Application - C:\Documents and Settings\[USER]\Application Data\RemoteHelpdesk\sessions.dat
[156028 Bytes] DAT File - C:\Documents and Settings\[USER]\Application Data\RemoteHelpdesk\processes.dat
[57724 Bytes] DAT File - C:\Documents and Settings\[USER]\Application Data\RemoteHelpdesk\macro.dat
[57724 Bytes] DAT File - C:\Documents and Settings\All Users\Start Menu\Programs\Remote Helpdesk\Uninstall Remote Helpdesk.lnk
[1392 Bytes] Shortcut - C:\Remote Helpdesk\RHEmail2.bmp
[134078 Bytes] Bitmap Image - C:\Documents and Settings\All Users\Start Menu\Programs\Remote Helpdesk\Remote Helpdesk Server.lnk
[480 Bytes] Shortcut - C:\Documents and Settings\All Users\Start Menu\Programs\Remote Helpdesk\Remote Helpdesk Server Setup.lnk
[507 Bytes] Shortcut - C:\Documents and Settings\All Users\Start Menu\Programs\Remote Helpdesk\Remote Helpdesk Help.lnk
[480 Bytes] Shortcut - C:\Documents and Settings\All Users\Start Menu\Programs\Remote Helpdesk\Remote Helpdesk Client.lnk
[487 Bytes] Shortcut - C:\Documents and Settings\All Users\Start Menu\Programs\Remote Helpdesk\DB Manager.lnk
[480 Bytes] Shortcut - C:\Remote Helpdesk\RHEmail.bmp
[134078 Bytes] Bitmap Image - C:\Remote Helpdesk\remhelp.chm
[248393 Bytes] Compiled HTML Help file - C:\Remote Helpdesk\remhelp.exe
[432257 Bytes] Application - C:\Remote Helpdesk\remhelpc.exe
[940544 Bytes] Application - C:\Remote Helpdesk\RemhelpSetup.bat
[17 Bytes] MS-DOS Batch File - C:\Remote Helpdesk\rhdbman.exe
[903680 Bytes] Application - C:\Remote Helpdesk\RHDirectIP.bmp
[84718 Bytes] Bitmap Image - C:\Remote Helpdesk\RHMail.cfg
[3027 Bytes] Microsoft Office Outlook Configuration File - C:\Remote Helpdesk\RHDirectIP_FULL.bmp
[84718 Bytes] Bitmap Image - C:\Remote Helpdesk\RHRunning_FULL.bmp
[84718 Bytes] Bitmap Image - C:\Remote Helpdesk\RHEmail_FULL.bmp
[134078 Bytes] Bitmap Image - C:\Remote Helpdesk\RHEmail2_FULL.bmp
[134078 Bytes] Bitmap Image - C:\Remote Helpdesk\RHReverseIP.bmp
[113718 Bytes] Bitmap Image - C:\Remote Helpdesk\RHReverseIP.cfg
[3330 Bytes] Microsoft Office Outlook Configuration File - C:\Remote Helpdesk\RHReverseIP_FULL.bmp
[113718 Bytes] Bitmap Image - C:\Remote Helpdesk\RHReverseIP_FULL_PASSWORD.bmp
[113718 Bytes] Bitmap Image - C:\Remote Helpdesk\RHRunning.bmp
[84718 Bytes] Bitmap Image - C:\Remote Helpdesk\RHDirectIP.cfg
[3288 Bytes] Microsoft Office Outlook Configuration File
Additional information might be found here:
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How can I protect myself from Adware Remote Helpdesk?
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